"Goodeng Machinery goes through thick and thin" - the 2024 Goodeng service journey officially sets sail!
At noon on a scorching day,
A blazing fire is burning.
In the midsummer season,
Goodeng enthusiastic service is coming!
On July 22, 2024 Goodeng Machinery Service Miles Tour was officially launched. The first batch of seven service teams will go deep into Shanghai, Jiangsu, Zhejiang, Shandong, Anhui, Sichuan and Chongqing, Henan and other regions to provide customers with free inspection and maintenance service.
This service trip aims to solve problems for customers, collect customer suggestions on products, listen to the voice of the market, and provide customers with operator training, free inspections and troubleshooting services, so as to improve products more continuously and make products more perfect. It is more in line with the market and further improves customer experience and satisfaction.
Jiangsu, Zhejiang and Shandong service teams
Shanghai service team
Anhui Service Team
Sichuan and Chongqing Service Team
Henan Service Team
Goodeng Machinery Service Miles Tour has lasted for eleven years and has become an annual tradition of Goodeng Machinery. In the past eleven years, we have never stopped. We are not afraid of the sweltering heat or trekking through mountains and rivers every year. We have always been committed to solving various failures in external equipment, eliminating customer doubts, and solving potential equipment problems. This year’s Goodeng Machinery Service Miles Tour will also carry out after-sales quality cleaning to the greatest extent to relieve customers’ worries!
"Exceeding customer expectations and industry standards" is Goodeng Machinery's consistent service goal, and "creating value for customers" is Goodeng Machinery's unswerving pursuit of service. Through this event, all colleagues of Goodeng Machinery will keep their mission in mind, unite as one, and be committed to allowing customers across the country to truly benefit from the services of Goodeng Machinery.
Goodeng Machinery has a complete service guarantee system, covering multi-dimensional services such as technical support, skills training, equipment maintenance, parts supply, etc., and provides customers with 24-hour rescue and construction guarantee. Over the years, the company has continuously increased investment in services. On the basis of laying out and improving service outlets, relying on the "Cloud Goodeng" platform to realize functions such as remote equipment management, one-click repair reporting, and online purchasing, the company has actively expanded channels for interaction with customers, comprehensively aiming to meet customer needs and enhance customer service experience.